TextShout General Privacy Policy
Healthcare Research LLC, d/b/a as TextShout, respects the privacy of visitors (“you” or “users”) to our Website (“Site”) and has developed this policy to demonstrate our commitment to the privacy of our Site users, as well as any users of our downloadable software applications (“Extension”).
This policy is intended to explain how TextShout collects and uses information in order to address any users concerns about the collection of information and the use of that information. By using the TextShout Site or Extension, you are agreeing to the administrating terms of how TextShout manages information as set forth in this Privacy Policy.
Collection and Use of Information
Users’ personal data is not required for visiting the TextShout Site. Personal data entered voluntarily is collected for the purpose of supporting use of the TextShout Extension, such as account creation, transaction processing, submission of registration and forms, administration of product downloads, or to provide you with support or services in relation to the Extension; however, TextShout is the sole owner of information collected and will not share, sell, transfer, or otherwise make this information available to others, other than as stated in this Privacy Policy. Collected personal information may include your name, address, company information and your role within the company, ZIP code, phone number, mobile phone number, email, date of birth, and other personally identifiable information that you voluntarily provide to us.
URL, ISP, and IP Address: Like many other sites, TextShout may collect information about the utilization and navigation of its Site by users. This information helps TextShout meet the needs of users and continue to improve the Site. TextShout may also collect information derived from URL, ISP, and IP addresses, such as geographic location.
Registration: TextShout offers a paid subscription to use the Extension and will require your personal information to register for and use the Extension, including your [your name, company name, address, ZIP code, phone number, mobile phone number, email, date of birth, time zone, job title, and account registration information (including username and password). For the information provided, you may receive periodic contact about news and services offered by TextShout. Each communication will have full opt-out information, allowing you to unsubscribe to any future correspondence, including the ability to click the “unsubscribe” or “opt-out” link in marketing emails or texts that we may send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact us using the contact details provided under the “Contact Information” heading below.
Cookies: “Cookies” is a term for information that a site transfers to a user’s hard drive for record-keeping purposes while a user is visiting a site. TextShout will use cookies on certain pages of its Site and/or Extension, with the intent of making it easier for you the Site and/or Extension.
Retention and Deletion: TextShout will retain your personal information for as long as needed to provide you with its Extension and associated services; as needed for the purposes outlined in this Privacy Policy or at the time of collection; as necessary to comply with our legal obligations (e.g., to honor opt-outs), resolve disputes and enforce our agreements; or to the extent permitted by law. At the end of the retention period or when we have no ongoing legitimate business need to process your personal data, TextShout will delete or anonymize your personal data in a manner designed to ensure it cannot be reconstructed or read. If this is not possible (for example, your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.
Disclosure
TextShout will not share, rent, sell, or otherwise disclose any of your personal data except when permission has been obtained. Sometimes (and with your approval where required), TextShout will share your personal data with carefully selected third parties to enable third parties to carry out services for us, such as an extension hosting provider or appstore provider, or when we believe it is necessary to comply with the law, which may include lawful requests by public authorities and law enforcement to disclose data. However, TextShout reserves the right to gather aggregated information, including data about users, and disclose the results of such aggregated information to such persons or entities as analysts, partners, or clients. In such case, TextShout does not disclose any information that could be used to identify users personally.
Despite the best intentions of TextShout and the guidelines outlined in this Privacy Policy, no data transmission over the Internet can be guaranteed to be 100% secure. TextShout may be legally obligated to disclose certain information to the government or to third parties under certain circumstances, such as if illegal activity occurs on the Site. TextShout reserves the right to release personally identifiable information to law enforcement or other government officials as TextShout, in its sole and absolute discretion, deems necessary or appropriate.
Your personal data may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection and privacy laws that are different to the laws of your country. However, we have taken appropriate safeguards to require that your personal data will remain protected in accordance with this Privacy Policy.
Outside Sites
This Privacy Policy addresses only the use and disclosure of information collected by TextShout. If you navigate away from the TextShout Site or Extension to other sites that are not controlled by TextShout then TextShout is not responsible for the privacy practices of third parties or the content of such linked sites. TextShout encourages you to read the posted privacy policy when interacting with any outside websites.
Security
TextShout has strict processes and safeguards in place designed to protect the data entrusted to us. Data security is a top priority, and TextShout works hard to ensure systems are protected from emerging threats. TextShout takes technical and organizational measures to protect any data users have provided through our Site from incidental or willful manipulation, loss, destruction, or access by unauthorized third parties. Additionally, TextShout applies strict access control measures, and has top-level security systems in place including secure firewalls, data encryption, and critical facility security measures in place.
If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account with us has been compromised), please immediately contact us in accordance with the Contact Information section below.
You are responsible for maintaining:
a) the confidentiality of your access information;
b) password and for restricting access to your device, and
c) you agree to accept responsibility for all activities that occur under your password.
Children’s Privacy
TextShout is concerned about the safety of children and their use of the Internet. TextShout’s Site is not directed at persons under the age of 18 and TextShout does not knowingly receive, collect, or use any information or data from persons under the age of 18 for any purpose, including for any marketing purpose without prior parental consent. As used in these terms and conditions, personal information includes any individually identifiable information, such as name, address, email address, or any combination of identifiers. If TextShout receives actual knowledge that we have received any such personal information without the required verifiable parental consent, we will delete the information from our database as soon as we practically can.
Personal Data Revisions
If you would like to view, correct, or update your personally identifiable information in the TextShout database please feel free to contact TextShout support at info@textshout.com. For its records, TextShout may retain both the original and updated information for reasons such as technical constraints, dispute resolution, troubleshooting, and so forth.
Your California Privacy Rights
If you are a TextShout user and a California resident, you may request that we provide you with certain information about the entities with which we have shared our customers’ personal information for direct marketing purposes during the preceding calendar year. To do so, please write to us at info@TextShout.com.
Policy Modifications
TextShout continually updates this Privacy Policy to ensure the best practices for our users. TextShout encourages all users to periodically visit this page to stay acquainted with the latest TextShout Privacy Policy. Continued use of TextShout’s Site will signify consent to this Privacy Policy, but any dispute will be governed by the terms of the Privacy Policy in effect during the time the dispute arose.
Choice of Law
This Privacy Policy, including all revisions and amendments thereto, is governed by the laws of the State of Florida, without regard to its conflict or choice of law principles which would require application of the laws of another jurisdiction.
Contact Information
For any questions concerning the TextShout Privacy Policy or to request more information concerning the comprehension TextShout solution, please feel free to contact Nathan Kurtyka at TextShout at any time via the following:
Email: nathan@textshout.com
Telephone: 617-306-8048
Mail: 401 E. Jackson St., Suite 3300, Tampa FL 33602
Terms of Service and Regulatory Guidelines
Regulatory Guidelines
Healthcare Research LLC, d/b/a as TextShout, currently operates in both the United States of America and Canada. Both countries have marketing guidelines set forth by the Bureau of Consumer Protection (“BCP”), Federal Communication Commission (“FCC”) and the Mobile Marketing Association (“MMA”), or any other U.S., Canadian, or foreign governmental or regulatory authority. Licensee is solely responsible for compliance with all federal, state, provincial, local, and foreign laws and regulations. TextShout is not liable for potential variance, misinterpretation, inaccuracies, or inconsistencies which may appear on pages outside of our domain. TextShout is also not liable for penalties incurred in the event of a violation of the CAN-SPAM Act, Personal Information Protection and Electronic Documents Act (“PIPEDA”), Telephone Consumer Protection Act (“TCPA”), or violations of other government regulations resulting in penalty.
TextShout Terms and Conditions
TextShout (“TextShout”, “we” or “us”) is a Subscription service (“Service”) within a proprietary World Wide Web site operated and maintained by Healthcare Research LLC, an Illinois Liability Company doing business as TextShout and maintaining a place of business at 401 E. Jackson Street, Suite 3300 Tampa FL 33602. The Subscriber Terms and Conditions set forth below (as may be updated from time to time as set forth therein) are incorporated herein and deemed a part hereof by reference. Use of the Services by a TextShout customer subscribed to Textshout’s Service (“Licensee”) and the Authorized Users is subject to each Authorized User’s agreement to the Terms and Conditions prior to such Authorized User’s first use of the Services and Licensee’s and the Authorized Users’ ongoing compliance therewith. By using TextShout’s Service, Licensee agrees to be bound by these Terms and Conditions.
TextShout provides organizations with offerings, features and functionalities (individually, a “Product” and collectively, the “Products”). This website (including any related sub-site, service, feature or functionality) (the “Site”) and the Products are provided subject to these Terms and Conditions as they may be amended by us, and any guidelines, rules or operating policies that we may post on this website. We may amend these Terms and Conditions from time to time due to changes to the Site or the Products or for any other commercially reasonable reason. Future performance by us of our obligations under the Terms of Use is sufficient consideration for any such amendment. Any amendment will only become effective upon notification to you (by email or by posting on our Site) and, if you do not want to agree to any such amendment, you should stop using the Site and the Products and contact us to cancel your account. Any dispute will be governed by the Terms and Conditions in effect during the time the dispute arose.
Definitions
“Licensee Data” means Licensee’s electronic data or information including Licensee’s Confidential Information that is stored on TextShout’s server.
“Authorized Users” means Licensee’s and its Affiliate’s employees and individual contractors (i.e., temporary employees).
“Confidential Information” means a discloser’s non-public written information, in any form, and all copies, summaries and extracts, which are identified as confidential at the time of disclosure. Confidential Information does not include information that:
is or becomes generally publicly available at the time of disclosure or subsequently through no fault of recipient,
was known to recipient, free of any confidentiality obligations, before its disclosure by discloser,
becomes known to recipient, free of any confidentiality obligations, from a source other than discloser, or
is independently developed by recipient without use of the Confidential Information.
“Documentation” means any information published by TextShout including reference material, help documentation and product information on TextShout’s website, relating to the use of the Software.
“Order Form(s)” means the agreement or any other document signed by the parties that describes the Software that is being ordered by Licensee, including fees and number of Authorized Users.
“Software” means TextShout’s software-as-a-service products (as may be modified by TextShout from time to time in its sole discretion), including Documentation, as described more fully in one or more Order Form(s) along with any releases, updates, or upgrades, licensed to Licensee under the terms of this Agreement
“Tax(es)” means any tax, fee, or cost not based on Licensee’s net income or capital, including without limitation any sales, excise, value added, use, customs, tariffs, imports, government proposed surcharges, withholding, social security, unemployment, duties, levies, and similar taxes and any fees, penalties, or interest associated with any of the foregoing.
TERMS OF USE
Subject to the payment of fees set forth in the Order Form, TextShout grants Licensee and Licensee’s Authorized Users a non-exclusive, non-transferable, non-sublicenseable license during the Term to access and use the Software listed on the Order Form.
Fees
All fees and rates are set out in the Order Forms and payable upon receipt of invoice. All unpaid invoices or amounts due that are not subject to a good faith dispute are subject to a finance charge of 1.5% per month on any outstanding balance, or the maximum amount permitted by law, which is lower, plus all reasonable expenses of collection.
All fees are exclusive of Taxes imposed by taxing authorities and Licensee shall be responsible for payment of all such Taxes (excluding taxes based on TextShout’s income), even if such amounts are not listed in the Agreement or SOW. No part of TextShout’s compensation under this Agreement will be subject to withholding for any Taxes or other required payments.
Additional costs for travel expenses, if any, will be reimbursed with Licensee’s prior written consent.
TERM, TERMINATION, AND SURVIVAL
Term. The term of this Agreement will begin on the Effective Date and will continue until the subscription end date, as identified in the Order Forms (the “Initial Term”). Following the Initial Term or any Renewal Period as defined below, this Agreement will automatically renew for a subsequent term (each, a “Renewal Period”), unless otherwise agreed by the parties in writing.
Termination for Breach. Either party may terminate this Agreement should the other party breach any of its material obligations and the breach continues uncured for 30 days after written notice to the breaching party (which notice may be made via e-mail). Provided, however, that TextShout may terminate this Agreement immediately for the non-payment of any outstanding fees.
Termination due to Bankruptcy. Either party may terminate the Agreement with written notice if either party is adjudicated bankrupt, files a voluntary petition of bankruptcy, makes a general assignment for the benefit of creditors, is no longer able to function in the normal course of business, or if a receiver is appointed on account of insolvency.
Survival. On termination or expiration of this Agreement, each party will be released from all obligations and liabilities to the other party occurring or arising after that date; except that any termination or expiration will not relieve the parties of their obligations under Sections 5, 6, 7, 8, 9, 10, 11 and 12 nor will termination relieve the parties from liability arising from breach of this Agreement.
Licensee has no right or claim to the intellectual property rights in and to the Software, the Documentation, or to TextShout’s Confidential Information. Licensee will notify TextShout if Licensee becomes aware of any potential infringement of TextShout’s rights.
TextShout has no intellectual property rights or other claim to the Licensee Data that is hosted, stored, or transferred to and from the Software. At Licensee’s sole cost and expense TextShout will reasonably cooperate with Licensee to protect Licensee’s intellectual property rights and Licensee Data. TextShout will promptly notify Licensee if TextShout becomes aware of any potential infringement of those rights.
Licensee will not:
violate any federal, state, provincial, local, or foreign laws or regulations, including but not limited to the TCPA and its associated regulations, or any similar privacy statute or regulations, or guidelines set forth by the BCP, MMA, FCC, or any other U.S. or foreign governmental or regulatory authority;
use trademarks, trade names, service marks, logos, domain names, other distinctive brand features separate from the Software or the Documentation without the express written consent of TextShout (which consent may be withheld in TextShout’s sole discretion);
remove, obscure, or alter any copyright notice, trademark, or other proprietary right appearing in or on any item included with the Software, or the Documentation;
copy, modify, adapt, alter, translate, or create derivative works from the Software;
merge the Software with other software;
distribute, sublicense, lease, rent, loan, or otherwise transfer the Software to any third party;
reverse engineer, decompile, disassemble, or otherwise attempt to derive the Source Code for the Software; or
take any action that would breach TextShout’s rights, including, without limitation, TextShout’s copyrights in the Software and Documentation.
Confidentiality
A recipient of Confidential Information will:
comply with all federal, state, provincial, local, or foreign laws or regulations, including but not limited to, the TCPA and its associated regulations, or any similar privacy statute or regulations, or guidelines set forth by the BCP, MMA, or FCC, or any other U.S., Canadian, or foreign governmental or regulatory authority.
use Confidential Information only as necessary to perform its obligations under this Agreement,
hold Confidential Information in with the same level of care that it holds its own Confidential Information (but in any event with no less than a reasonable level of care),
disclose Confidential Information to only those third parties who provide services to the Recipient and have previously agreed in writing to protect third party confidential information to the same extent as required in this Agreement, and
either promptly deliver or promptly destroy (and certify the destruction to the discloser) all Confidential Information and copies in the recipient’s possession at the discloser’s request and at the expiration or termination of this Agreement; provided, however, that recipient may retain a single copy solely for back-up or archival purposes.
If a party receives a court order or is otherwise required by law to disclose any Confidential Information obtained from a discloser, the receiving party must:
to the extent allowable by applicable law, notify the discloser immediately on receipt of the court order or other document requiring disclosure so that the discloser may object and move for a protective order, and
if Confidential Information is to be filed with a court, file it under seal or request that the court seal the Confidential Information before disclosure.
Except as may be required by court order or law, a recipient’s obligations regarding Confidential Information will remain in full force and effect. The recipient acquires no licenses or other rights to Confidential Information under this Agreement.
Representations and Warranties; Disclaimers.
TextShout represents and warrants to Licensee:
To its knowledge the Software will not infringe any third party intellectual property rights,
If any part of the Software have been obtained from a third party, TextShout will obtain all intellectual property rights necessary for Licensee’s use as intended under this Agreement if available upon commercially-reasonable terms. If not available upon commercially-reasonable terms then TextShout, LLC shall have the right to immediately terminate the Agreement.
Except as set forth herein, TextShout does not make any warranties of any kind, either expressed or implied, including, without limitation, warranties of merchantability or fitness for a particular purpose, regarding TextShout’s Software or Service uptime or downtime, or as to the results that may be obtained by entering into this Agreement. TEXTSHOUT SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR FOR ANY FAILURE TO PERFORM OR DELAY CAUSED BY CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL. TextShout is not responsible for the use of data or the results of strategies implemented due to the usage of data. TextShout is not responsible for Licensee’s use of the Software and information obtained from TextShout, and it is the sole obligation of the Licensee to use the Software and information received from TextShout in a manner that complies with all federal, state, provincial, local and foreign laws, regulations, and/or requirements.
Indemnity.
TextShout will defend, indemnify, and hold Licensee, its officers, directors, employees, customers, and agents, harmless from and against any and all third party claims, losses, liabilities, damages, expenses, costs, reasonable attorneys’ fees, and court costs related to or arising out of:
TextShout’s knowing infringement of intellectual property rights of a third party in connection with Licensee’s use of the Software, provided;
Licensee will supply TextShout with prompt written notice of any claims. TextShout will have sole control of the defense of any claims, provided, Licensee may participate in the defense and settlement of claims at its own expense. Any settlement of claims that imparts any obligation or liability on Licensee will require Licensee’s prior written consent which consent shall not be unreasonably withheld. Licensee will supply TextShout with all reasonable assistance and information in the defense and settlement of claims at TextShout expense.
For the avoidance of doubt, in no event shall TextShout be liable for indemnity for any and all third-party claims, losses or liabilities relating to a claim asserted against Licensee under the TCPA and its associated regulations or for any similar state or federal statute or regulation, as compliance with such laws is solely the responsibility of Licensee.
If an Infringement Claim endangers or disrupts Licensee’s use of the Software, TextShout may, in its sole discretion and at no charge to Licensee, take any of the following actions, which shall be the sole and exclusive remedies for an Infringement Claim:
obtain a license for Licensee’s continued use of the Software,
modify the Software to avoid infringement without impairing the functionality,
replace the Software with a compatible, functionally equivalent, and non-infringing replacement; or, if options (A) through (C) cannot be accomplished under commercially reasonable terms, or
terminate this Agreement, and refund a pro-rata portion of fees paid in accordance with this Agreement.
Licensee will defend, indemnify, and hold TextShout, its parent, subsidiaries, officers, directors, employees, stockholders, customers, agents and other representatives harmless from and against any and all third party claims, losses, liabilities, damages, expenses, costs, reasonable attorneys’ fees, and court costs related to or arising out of:
Licensee’s breach of this Agreement, including Licensee’s obligations to comply with all federal, state, provincial, local, or foreign laws or regulations, including but not limited to the TCPA and its associated regulations, or any similar privacy statute or regulations, or guidelines set forth by the BCP, MMA, or FCC, or any other U.S., Canadian, or foreign governmental or regulatory authority;
Licensee’s knowing infringement of intellectual property rights of a third party, provided; and
TextShout will supply Licensee with prompt written notice of any claims (which notice may be made via e-mail at nathan@textshout.com to Licensee). Licensee will have sole control of the defense of any claims, provided, TextShout shall retain control over its defense and the settlement of claims brought against TextShout. Any settlement of claims that imparts any obligation or liability on TextShout will require TextShout’s prior written consent which consent shall not be unreasonably withheld. TextShout will supply Licensee with all reasonable assistance and information in the defense and settlement of claims at Licensee’s expense.
Limitation of Liability
TEXTSHOUT SHALL NOT BE LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY: (A) FOR ERROR OR INTERRUPTION OF USE, INACCURACY OR COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICE OR TECHNOLOGY OR LOSS OF BUSINESS; (B) FOR ANY INDIRECT, EXEMPLARY, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES; (C) FOR ANY MATTER BEYOND IT’S REASONABLE CONTROL, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE; OR (D) FOR ANY AMOUNTS THAT, TOGETHER WITH AMOUNTS ASSOCIATED WITH ALL OTHER CLAIMS, EXCEED THE LESSER OF $10,000 OR THE FEES PAID BY LICENSEE TO TEXTSHOUT IN THE PRECEDING 12 MONTHS.
General
Relationship of Parties. TextShout is an independent contractor and is not an agent or employee of Licensee. Except as may be specifically set forth herein, neither party has authority to bind the other by contract or otherwise.
Equitable Relief. Either party may enforce this Agreement and any of its provisions by injunction, specific performance, or any other equitable relief, without prejudice to any other rights and remedies that such party may have, for breach of this Agreement.
Governing Law; Choice of Forum and Venue.
Each party shall pay its own costs and expenses in connection with this Agreement;
Any controversy, claim, suit, injury or damage arising from or in any way related to this Agreement—including gateway issues of arbitrability, the interpretation of this arbitration clause and whether any given controversy falls within this arbitration clause—shall be settled solely by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association then in effect and before a single arbitrator chosen by TextShout. Any such controversy, claim, suit, injury or damage shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any controversy, claim, suit, injury or damage of any other party. The arbitration shall be conducted solely in Tampa, Florida, and judgment of the arbitration award may be entered into any court having jurisdiction thereof. TextShout may seek any interim or preliminary relief from a state or federal court of competent jurisdiction in Tampa, Florida necessary to protect its rights pending the completion of arbitration. Each party shall assume its own costs of arbitration.
Notwithstanding any provision in this Agreement, either party may request any judicial, administrative, or other authority in any other jurisdiction to order any provisional or conservatory measure, including injunctive relief, specific performance, or other equitable relief, prior to the institute of legal or arbitration proceedings, or during the proceedings, for the preservation of its rights and interests or to enforce specific terms that are suitable for provisional remedies.
The rights and obligations of the parties under this Agreement shall be governed by the laws of the State of Florida.
The relationship between the parties under this Agreement is that of independent contractors.
This Agreement may be executed in counterparts, including by facsimile or electronically.
This Agreement shall be binding upon the parties hereto and their respective successors and assigns, but shall not be assignable by either party other than to an entity acquiring substantially all of its business.
If any provision of this Agreement is held to be unenforceable for any reason, the remaining provisions, to the extent feasible, will continue in full force and effect.
In the event a claim is non-arbitrable for any reason, any complaint or lawsuit seeking adjudication of redress of same must be brought solely within a federal or state court of competent jurisdiction in Tampa, Florida. Licensee thus waives any objection to personal jurisdiction within that forum.
Notice. Any notices under this Agreement will be given to the appropriate party (i) as set forth herein, or (ii) or as otherwise specified in writing. Notice to TextShout must be delivered to [Attn: Nathan Kurtyka, 401 E. Jackson St., Suite 3300, Tampa FL 33602]. Except as otherwise specifically set forth herein, notice will be by personal delivery, by certified or registered mail, or by reputable courier. Notice will be deemed given on personal delivery to the appropriate address, on receipt of certified or registered mail, or if sent by courier, on the date of delivery shown in the courier’s records.
Complete Understanding; Modification; Waiver. This Agreement constitutes the full and complete understanding of the parties and supersedes all prior understandings and agreements. Any waiver, modification, or amendment of any provision of this Agreement will be effective only if in writing and signed by the parties. Failure by either party to enforce any provision of this Agreement will not be deemed a waiver of future enforcement of that or any other provision.
Force Majeure. Neither party shall be responsible for failure or delay of performance if caused by: an act of war, hostility, or sabotage; act of God; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions (including the denial or cancellation of any export or other license); or other event outside the reasonable control of the obligated party. Each party will use reasonable efforts to mitigate the effect of a force majeure event. If such event continues for more than 20 days, either party may cancel unperformed Services upon written notice (which notice may be made via e-mail to the other party). This section does not excuse either party of its obligations to take reasonable steps to follow its normal disaster recovery procedures or Licensee’s obligation to pay for the Services provided.
Export. TextShout’s Products are subject to the U.S. Export Administration Regulations and TextShout will comply with such regulations when providing the Software.
Severability. If any provision of this Agreement is found by a court of competent jurisdiction to be unenforceable, the remainder of this Agreement will continue in full force and effect.
Restrictions on Use.
We prohibit the use of the Site or the Products by any person or organization that violates these terms of service,
Use of Site and Products. Licensee further agrees to comply with the following in connection with use of the Site and the Products:
Licensee may not access or use the Site or the Products in a way that uses technology or other means to access, index, re-render, frame, mirror, truncate, add to, inject, filter or link to the Site or the Products that is not authorized by us (including by removing, disabling, bypassing, or circumventing any content protection or access control mechanisms intended to prevent the unauthorized use, download, linking, framing, reproduction, access to, or distribution of the Site or the Products).
Licensee may not use any deep-link, page-scrape, robot, crawl, index, spider, offline reader, click spam, macro programs, internet agent, or other automatic device, program, algorithm or methodology which does the same things, to use, access, copy, index, acquire information, generate impressions or clicks, input information, store information, search, generate searches, or monitor any portion of the Site or the Products for any unauthorized purpose.
Licensee may not use the Site or the Products in a way that, to be determined in our sole discretion, damages, disables, overburdens, impairs, or gains unauthorized access to the Site or the Products, including TextShout’s servers, computer network, or user accounts.
Licensee may not use the Site or the Products in a way that removes, modifies, disables, blocks, obscures or otherwise impairs any advertising in connection with the Site or the Products.
Licensee may not copy, display, distribute, download, license, modify, publish, re-post, reproduce, reuse, sell, transmit, use to create a derivative work, or otherwise use the content of the Site or the Products for public or commercial purposes without our express written permission.
Licensee shall not interfere with or disrupt the Site or any related TextShout websites or servers or networks connected to the Site or the Products.
Licensee shall not restrict or inhibit any other user from enjoying and using the Site or the Products.
Licensee shall not use the Site or the Products in violation of applicable law or third party rights (including third party terms of service), and shall not use the Site or the Products for hosting content (for example, images and documents) that infringes on the intellectual property rights of others.
Licensee shall not set up multiple accounts for any individual or organization in order to send substantially similar content unless you are part of a franchise.
Licensee may only use our templates, any images we provide, or any other features or functionality of the Products with the Products themselves (for example, you may not take an image or template and use it on your website).
Licensee shall not include any incentives (for example, coupons, discounts or awards) in any messages you send by means of the Site or the Products that encourage a recipient to forward the message to another recipient.
Licensee shall comply with all federal, state, provincial, local, or foreign laws or regulations, including but not limited to the TCPA and its associated regulations, or any similar privacy statute or regulations, or guidelines set forth by the BCP, MMA, or FCC.
Limitations on Use. Licensee understands that not all messages or campaigns sent through use of the Site or the Products will be received by or will be capable of being viewed by their intended recipients. Licensee further understands that delivery of messages by means of the Site or the Products may involve transmissions over various networks, and that the messages could be reformatted or otherwise revised to conform to the formatting or technical requirements of such networks. Licensee also understand and agree that messages exceeding maximum character limitations may be truncated, abbreviated, reduced or otherwise abruptly cut short.
Licensee agrees that we may establish general practices and limits concerning use of the Site or the Products, including without limitation the maximum number of messages or campaigns that may be distributed by you and/or the maximum size of any messages or campaigns that may be transmitted by means of the Site or the Products. We reserve the right to modify, revise, suspend or discontinue any Product in whole or in part in connection with the wrongful use of the Software in violation of any law, should TextShout become aware of such wrongful use, either temporarily or permanently and with or without notice, and you acknowledge that we are not obligated to support or update the Products in any manner. If we discontinue any Product in its entirety, we will provide you with advance notice and an opportunity to cancel your account.
Monitoring. Although we have no obligation to monitor the content provided by you or your use of the Site or the Products, we may do so and may block any messages or campaigns and remove any content that we believe may be (or is alleged to be) in violation of any provision of this Agreement.
Politique générale de confidentialité de TextShout
Healthcare Research LLC, d/b/a, en tant que TextShout, respecte la confidentialité des visiteurs (« vous » ou les « utilisateurs ») de son site Web (le « site ») et a élaboré cette politique dans le cadre de son engagement à respecter la vie privée des utilisateurs du site et de ses applications logicielles téléchargeables (« Extension »).
Cette politique a pour but d’expliquer comment TextShout collecte et utilise les renseignements et, ainsi, de répondre aux préoccupations des utilisateurs concernant la collecte de données et leur utilisation. En utilisant le site TextShout ou une extension, vous acceptez les conditions d’administration relatives à la manière dont TextShout gère les renseignements, telles qu’énoncées dans la présente Politique de confidentialité.
Collecte et utilisation des données
Les utilisateurs n’ont pas à donner de renseignements personnels pour visiter le site TextShout. Les données personnelles entrées volontairement sont collectées dans le but de soutenir l’utilisation de l’extension TextShout, c’est-à-dire, entre autres, la création de compte, le traitement de transactions, la soumission d’enregistrement et de formulaires, l’administration de téléchargements de produits, ou de vous fournir une assistance ou des services concernant l’extension; cependant, TextShout est le seul propriétaire de l’information recueillie et ne partagera pas, ne vendra pas, ne transfèrera pas et ne mettra pas ces informations à la disposition des autres, sauf dans les cas mentionnés dans la présente Politique de confidentialité. Les renseignements personnels collectés peuvent inclure votre nom, votre adresse, les renseignements sur votre entreprise et votre rôle dans l’entreprise, votre code postal, votre numéro de téléphone, votre numéro de téléphone mobile, votre courriel, votre date de naissance et les autres informations personnellement identifiables que vous nous avez volontairement fournies.
URL, prestataire de services Internet et adresse IP : comme de nombreux autres sites, TextShout peut collecter des données sur l’utilisation de son site par les utilisateurs et leur navigation dans le site. Ces informations permettent à TextShout de répondre aux besoins des utilisateurs et de continuer à améliorer le site. TextShout peut également collecter des informations dérivées d’URL, de prestataires d’accès à Internet et d’adresses IP, telles que l’emplacement géographique.
Enregistrement : TextShout propose un abonnement payant pour utiliser l’extension et vous demandera vos renseignements personnels pour vous inscrire et utiliser l’extension, y compris votre nom, votre raison sociale, votre adresse, votre code postal, votre numéro de téléphone, votre numéro de téléphone mobile, votre courriel, votre date de naissance, votre fuseau horaire, le titre votre poste et des informations d’enregistrement du compte (nom d’utilisateur et mot de passe). Pour les informations fournies, vous pouvez recevoir des communications périodiques sur l’actualité de TextShout et les services offerts par TextShout. Chaque communication contient des informations de désinscription complètes, vous permettant de vous désabonner de toute correspondance future. Cela comprend la présence d’un lien de désabonnement ou de désinscription dans les courriels ou les textes marketing que vous pourriez recevoir. Pour vous désinscrire d’autres formes de marketing (telles que le marketing postal ou le télémarketing), veuillez communiquer avec nous en utilisant les coordonnées fournies sous la rubrique « Coordonnées » ci-dessous.
Témoins : Les témoins (« cookies ») sont des informations qu’un site transfère sur le disque dur d’un utilisateur pour conserver des données sur ses visites du site. TextShout utilisera des témoins sur certaines pages de son site et/ou de son extension, dans le but de faciliter votre navigation sur le site ou l’extension.
Conservation et suppression : TextShout conservera vos données personnelles aussi longtemps que nécessaire pour vous permettre d’utiliser son extension et les services associés; aussi longtemps que nécessaire dans le cadre des objectifs énoncés dans la présente Politique de confidentialité ou au moment de la collecte; aussi longtemps que nécessaire pour respecter ses obligations légales (par exemple, respecter les exemptions), résoudre les différends et faire respecter ses accords ou dans la mesure permise par la loi. À la fin de la période de conservation ou lorsque nous n’avons plus de raison légitime de traiter vos données personnelles, TextShout les supprimera ou les anonymisera de manière à ce qu’elles ne puissent être ni reconstruites ni lues. Si cela n’est pas possible (si, par exemple, vos données personnelles ont été stockées dans des archives de sauvegarde), nous les stockerons en toute sécurité et les isolerons de tout traitement ultérieur, jusqu’à ce que la suppression soit possible.
Divulgation
TextShout ne partagera, ne louera, ne vendra, ni ne divulguera aucune de vos données personnelles, sauf si nous en avons obtenu l’autorisation. Parfois (et avec votre approbation, si nécessaire), TextShout partagera vos données personnelles avec des tiers soigneusement sélectionnés pour leur permettre de fournir des services en notre nom, tels que des fournisseurs d’hébergement d’extension ou de boutiques d’applications, ou lorsque c’est nécessaire pour se conformer à la loi, ce qui peut inclure des demandes légales des autorités publiques et des services d’application de la loi. Toutefois, TextShout se réserve le droit de collecter des informations agrégées, notamment des données sur les utilisateurs, et de divulguer les résultats obtenus à partir de ces informations agrégées à des personnes ou à des entités telles que des analystes, des partenaires ou des clients. Dans ce cas, TextShout ne divulgue aucune information pouvant être utilisée pour identifier les utilisateurs personnellement.
Malgré les meilleures intentions de TextShout et les directives décrites dans la présente Politique de confidentialité, aucune transmission de données sur Internet ne peut être garantie sûre à 100 %. TextShout peut être légalement tenue de divulguer certaines informations au gouvernement ou à des tiers dans certaines circonstances, par exemple si une activité illégale se produit sur le site. TextShout se réserve le droit de divulguer des informations personnellement identifiables aux forces de l’ordre ou à d’autres fonctionnaires gouvernementaux tel qu’elle le jugera, à sa seule et absolue discrétion, nécessaire ou approprié.
Vos données personnelles peuvent être transférées et traitées dans des pays autres que celui dans lequel vous résidez. Ces pays peuvent avoir des lois sur la protection des données et de la vie privée différentes de celles de votre pays. Cependant, nous avons pris les mesures de sécurité appropriées pour exiger que vos données personnelles demeurent protégées conformément à la présente Politique de confidentialité.
Sites extérieurs
La présente Politique de confidentialité concerne uniquement l’utilisation et la divulgation des informations collectées par TextShout. Si vous quittez le site de TextShout ou une extension vers d’autres sites qui ne sont pas contrôlés par TextShout, TextShout n’est pas responsable des pratiques de confidentialité des tiers ni du contenu de ces sites. TextShout vous encourage à lire la politique de confidentialité publiée lorsque vous interagissez avec des sites Web externes.
Sécurité
TextShout a mis en place des processus et des sauvegardes stricts conçus pour protéger les données qui lui sont confiées. La sécurité des données est une priorité absolue, et TextShout s’efforce de protéger les systèmes des menaces émergentes. TextShout prend des mesures techniques et organisationnelles pour protéger les données que les utilisateurs ont fournies par le site contre les manipulations accidentelles ou volontaires, la perte, la destruction ou l’accès par des tiers non autorisés. En outre, TextShout applique des mesures de contrôle d’accès strictes et dispose de systèmes de sécurité de niveau supérieur, notamment de pare-feu sécurisés, de chiffrement de données et de mesures de sécurité critiques pour les installations.
Si vous avez des raisons de penser que votre interaction avec nous n’est plus sécurisée (par exemple, si vous estimez que la sécurité de votre compte chez nous a été compromise), veuillez nous contacter immédiatement, en utilisation les informations fournies à la section Coordonnées ci-dessous.
Vous êtes responsable de :
a) maintenir la confidentialité de vos informations d’accès,
b) utiliser un mot de passe permettant de restreindre l’accès à votre appareil,
c) toutes les activités effectuées avec votre mot de passe.
Vie privée des enfants
TextShout est soucieuse de la sécurité des enfants et de leur utilisation d’Internet. Le site de TextShout ne s’adresse pas aux personnes de moins de 18 ans et TextShout ne reçoit, ne collecte et n’utilise jamais en connaissance de cause des informations ou des données de personnes de moins de 18 ans, à quelque fin que ce soit, y compris à des fins de marketing, sans consentement préalable des parents. Telles qu’elles sont utilisées dans les présentes Conditions générales, les données personnelles comprennent toutes les informations identifiables individuellement, telles que le nom, l’adresse, l’adresse courriel ou toute combinaison d’identificateurs. Si TextShout apprend réellement que nous avons reçu de telles informations personnelles sans le consentement parental vérifiable requis, elle les supprimera de sa base de données dès que possible.
Révisions de données personnelles
Si vous souhaitez afficher, corriger ou mettre à jour vos informations personnelles dans la base de données TextShout, n’hésitez pas à communiquer avec l’assistance technique TextShout à info@textshout.com. Pour ses archives, il se peut que TextShout conserve les informations originales et mises à jour pour des raisons telles que des contraintes techniques, la résolution de litiges, le dépannage, etc.
Vos droits à la vie privée en Californie
Si vous résidez en Californie, en tant qu’utilisateur de TextShout, vous pouvez demander que nous vous fournissions certaines informations sur les entités avec lesquelles nous avons partagé les informations personnelles de nos clients à des fins de marketing direct au cours de l’année civile précédente. Pour ce faire, écrivez-nous à info@TextShout.com.
Modifications de la Politique
TextShout met constamment à jour la présente Politique de confidentialité pour garantir les meilleures pratiques à ses utilisateurs. TextShout encourage tous les utilisateurs à visiter régulièrement cette page pour se tenir informés de la dernière Politique de confidentialité de TextShout. L’utilisation continue du site de TextShout par un utilisateur signifie qu’il consent à la présente Politique de confidentialité, mais tout litige sera régi par les dispositions de la Politique de confidentialité en vigueur au moment où le litige est apparu.
Choix de la loi
La présente Politique de confidentialité, y compris toutes les révisions et modifications qui y sont apportées, est régie par les lois de l’État de Floride, sans égard à ses principes en matière de conflit ou de choix de loi qui nécessiteraient l’application des lois d’une autre juridiction.
Coordonnées
Pour toute question concernant la Politique de confidentialité de TextShout ou pour obtenir plus d’informations sur la compréhension de la solution TextShout, n’hésitez pas à communiquer avec Nathan Kurtyka à TextShout à tout moment a :
Courriel : nathan@textshout.com
Téléphone : 617 306-8048
Courrier : 401 E. Jackson St., Suite 3300, Tampa FL 33602
Conditions de service et directives réglementaires
Directives réglementaires
Healthcare Research LLC, d/b/a, en tant que TextShout, opère actuellement aux États-Unis et au Canada. Les deux pays respectent les directives en matière de marketing élaborées par le Bureau of Consumer Protection (le « BCP »), la Federal Communication Commission (la « FCC ») et la Mobile Marketing Association (la « MMA »), ou tout autre organisme gouvernemental ou réglementaire américain, canadien ou étranger. Le détenteur de licence est seul responsable du respect de toutes les lois et réglementations fédérales, étatiques, provinciales, locales et étrangères. TextShout n’est pas responsable des écarts, des interprétations erronées, des inexactitudes ni des incohérences pouvant apparaître sur des pages extérieures à notre domaine. TextShout n’est pas non plus responsable des pénalités encourues en cas de violation de la CAN-SPAM Act, de la loi sur la protection des renseignements personnels et les documents électroniques (la « LPRPDE »), de la Telephone Consumer Protection Act (« TCPA ») ou des infractions à d’autres réglementations gouvernementales entraînant une pénalité.
Conditions générales de TextShout
TextShout (« TextShout », « nous ») est un service d’abonnement (le « service ») hébergé sur un site Web exclusif géré par Healthcare Research LLC, une société à responsabilité de l’Illinois, et exerçant ses activités sous le nom de TextShout et étant établie au 401 E. Jackson Street, Suite 3300 Tampa FL 33602. Les Conditions générales relatives aux abonnés énoncées ci-dessous (et mises à jour de temps à autre tel qu’indiqué aux présentes) sont intégrées aux présentes et considérées comme faisant partie des présentes. L’utilisation des services par un client de TextShout inscrit au service de Textshout (le « titulaire de licence ») et par les utilisateurs autorisés est soumise à l’acceptation par chaque utilisateur autorisé des Conditions générales avant la première utilisation des services et au respect par le titulaire de licence et l’utilisateur autorisés des ses dispositions. En utilisant le service de TextShout, le titulaire de licence accepte d’être lié par les présentes Conditions générales.
TextShout fournit aux organisations des offres, des caractéristiques et des fonctionnalités (individuellement, un « produit » et, collectivement, les « produits »). Ce site Web (y compris tout sous-site, service, caractéristique ou fonctionnalité connexe) (le « site ») et les produits sont fournis conformément aux présentes Conditions générales, qui peuvent être modifiées par nous, et aux directives, règles ou politiques d’exploitation que nous pourrions afficher sur ce site. Nous pouvons modifier les présentes Conditions générales de temps à autre en raison de modifications apportées au site ou aux produits ou pour toute autre raison commercialement raisonnable. L’exécution future par nous de nos obligations en vertu des Conditions générales constitue une contrepartie suffisante pour une telle modification. Les modifications ne prendront effet que lorsque vous en aurez été avisé (par courriel ou sur notre site) et, si vous ne souhaitez pas accepter une telle modification, vous devez arrêter d’utiliser le site et les produits et communiquer avec nous pour fermer votre compte. Tout litige sera régi par les Conditions générales en vigueur au moment où le litige est apparu.
Le titulaire de licence ne peut consulter ou utiliser le site ou les produits d’une manière utilisant la technologie ou d’autres moyens pour consulter, indexer, refaire le visuel, cadrer, mettre en miroir, tronquer, ajouter, injecter, filtrer le site ou les produits (ou créer un lien vers eux) qui ne sont pas autorisés par nous (notamment en supprimant, en désactivant ou en contournant un tout mécanisme de protection du contenu ou de contrôle d’accès destiné à empêcher l’utilisation, le téléchargement, la liaison, le lien, l’encadrement, la reproduction, la consultation ou la distribution non autorisés du site ou des produits).
Le titulaire de licence ne peut utiliser aucun lien profond, balayage de page, robot, analyse, index, araignée, lecteur hors connexion, pourriel, programmes de macro, agent Internet ou autre dispositif, programme, algorithme ou méthodologie automatique pour utiliser, consulter, copier, indexer, acquérir des informations, générer des impressions ou des clics, saisir ou stocker des informations, rechercher, générer des recherches ou surveiller une partie du site ou des produits à des fins non autorisées.
Le titulaire de licence ne peut pas utiliser le site ou les produits d’une manière qui, selon notre seule définition, peut endommager, désactiver, surcharger, altérer ou consulter sans autorisation le site ou les produits, y compris les serveurs, le réseau informatique ou les comptes utilisateur de TextShout.
Le titulaire de licence ne peut pas utiliser le site ou les produits d’une manière qui supprime, modifie, désactive, bloque, obscurcit ou altère de quelque manière que ce soit toute publicité concernant le site ou les produits.
Le titulaire de licence ne peut pas copier, afficher, distribuer, télécharger, concéder sous licence, modifier, publier, republier, reproduire, réutiliser, vendre, transmettre, utiliser pour créer un travail dérivé le site ou des produits (ou leur contenu) à des fins publiques ou à des fins commerciales sans notre autorisation écrite expresse.
Le titulaire de licence ne doit pas interférer avec le site, les sites Web associés, les serveurs ou réseaux connectés au site ou aux produits, ni les perturber.
Le titulaire de licence ne doit pas restreindre ni empêcher un autre utilisateur de profiter et d’utiliser le site ou les produits.
Le titulaire de licence ne doit pas utiliser le site ni les produits en violation de la loi applicable ou des droits des tiers (y compris les conditions de service des tiers), ni pour héberger du contenu (par exemple, des images et des documents) qui enfreint les droits de propriété intellectuelle d’autrui.
Le titulaire de licence ne doit pas configurer plusieurs comptes pour une seule personne ou organisation afin d’envoyer un contenu sensiblement similaire, sauf si vous faites partie d’une franchise.
Le titulaire de licence ne peut utiliser que nos modèles, les images que nous fournissons et les fonctionnalités des produits avec les produits eux-mêmes (par exemple, vous ne pouvez pas prendre une image ou un modèle et l’utiliser sur votre site Web).
Le titulaire de licence ne doit inclure aucun encouragement (par exemple, des coupons, des remises ou des récompenses) dans les messages que vous envoyez par le site ou les produits qui encouragent un destinataire à transférer le message à un autre destinataire.
Le titulaire de licence doit respecter les lois et réglementations fédérales, nationales, provinciales, locales ou étrangères, dont la TCPA et ses réglementations associées et les autres lois ou réglementations similaires relatives à la protection de la vie privée émanant du BCP, de la MMA, de la FCC;
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